Yes, we allow refunds for a change of mind, but it is subject to certain conditions. Customers have 14 days to notify us of their intention to return their purchase and must provide proof of purchase. The item must be in its original condition, with tags still attached, and must not have been worn or washed. Refunds will be processed within 5-7 business days of receipt of the returned item. However, please note that we do not accept returns on sale items, gift cards, or bespoke items. At CarterBritoShops, we strive to provide a hassle-free shopping experience for our customers, and we want you to be satisfied with your purchase. If you have any further questions about our refund policy, please do not hesitate to contact us.

Yes, we do accept returns and exchanges at CarterBritoShops. We understand that sometimes a product may not be the right fit or may not meet your expectations, and we strive to make the return and exchange process as easy as possible for our customers. For online purchases, we accept returns within 14 days of the original purchase date. The item must be in its original condition, with all tags and labels attached. Simply contact us to start the return process, and we will provide you with a return authorization number and instructions on how to send the item back to us. For in-store purchases, we accept returns within 30 days of the original purchase date. Again, the item must be in its original condition with all tags and labels attached. Simply bring the item and the original receipt to any of our store locations, and we will process your return or exchange on the spot. Please note that certain items, such as swimwear, underwear, and earrings, are final sale and cannot be returned or exchanged for hygiene reasons. Additionally, all sales on clearance items are final and cannot be returned or exchanged. At CarterBritoShops, our priority is ensuring that our customers are satisfied with their purchases, and we will do our best to accommodate any returns or exchanges to make that happen.

At CarterBritoShops, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied, you may return your purchase for store credit or exchange within 14 days of the original purchase. Items must be unworn, unwashed, unaltered, and have all original tags attached. Final sale items cannot be returned or exchanged. Please note that shipping fees are non-refundable. To initiate a return or exchange, please contact our customer service team at support@carterbritoshops.com with your order number and the reason for your return. We will provide you with further instructions and a return label. Once we receive your return, we will process your request within 2-3 business days. We strive to provide our customers with the best possible service and are committed to making the return process as easy and stress-free as possible. If you have any questions or concerns about our return policy, please do not hesitate to reach out to our customer service team.

We source our products from all over the world to offer a unique collection of clothing and accessories at CarterBritoShops. We ship our packages directly from our headquarters in the United States, ensuring a timely arrival to our customers. We also offer international shipping to many countries worldwide, allowing customers to enjoy our curated collections no matter where they are located. Please note that shipping times may vary based on location and customs regulations. If you have any questions or concerns about shipping, our customer service team is always available to assist you.

Q: How does CarterBritoShops handle shipping fees? A: At CarterBritoShops, we use a shipping calculator to determine the most accurate and cost-effective shipping fee for each order based on the weight, size, and shipping destination. We also offer a variety of shipping options through different carriers, including Australia Post, Canada Post, USPS, FedEx, and UPS. You can find more information about our shipping policies and rates on our postage page, which includes a link to each carrier's tracking system. When your order is shipped, you will receive a tracking number to monitor its progress. If you have any questions or concerns about shipping fees or tracking, please don't hesitate to contact our customer service team. Q: What does “In-transit” mean for Australia Post tracking? A: For Australia Post tracking, "In-transit" means that your package has been picked up from our location and is en route to its final destination. This status indicates that your order is moving through the postal system and is in the process of being delivered to you. During this time, our team is unable to provide any further updates on the package's whereabouts since it's in the custody of Australia Post. However, you can track your order's progress through Australia Post's tracking system using the tracking number we provided when your order was dispatched. If you have any concerns about your package's delivery or timing, please don't hesitate to reach out to our customer service team, and we will do our best to assist you.

At CarterBritoShops, we offer a tracking page to ensure that your purchase arrives at your doorstep. Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the tracking page. You can also log in to your account on our website, click on your order history, and find the tracking number under that particular order. By clicking on the tracking number, you will be redirected to the tracking page where you can view the current status of your shipment and estimated delivery date. We strive to ensure that you feel confident in your purchase and have peace of mind knowing that you can track your package every step of the way. If you have any issues with your shipping or tracking, please don't hesitate to reach out to our customer service team for assistance.

At CarterBritoShops, we provide shipping to various locations worldwide. Our shipping rates and delivery timeframes depend on your specific location and the shipping method selected at checkout. We offer multiple shipping methods, including standard and expedited shipping options. Please note that it takes approximately 1-3 business days to process orders before being sent out. Once your order has been shipped, you will receive an email with a tracking number to track your shipment. If you have any questions or concerns regarding shipping, please feel free to reach out to our customer service team for assistance. We strive to provide the best possible service to our customers and ensure that your orders are delivered in a timely and reliable manner.

Yes, we offer a variety of stylish and comfortable plus size clothing options for women. At CarterBritoShops, we believe that all women should be able to find fashionable clothing that fits their unique body shape and size. Our selection includes tops, dresses, pants, and accessories in sizes ranging from 16 to 26. We strive to make our store inclusive and welcoming to all customers, regardless of their size. If you have any specific requests or questions about our plus size offerings, please do not hesitate to reach out to our friendly staff for assistance.

Yes, CarterBritoShops offers a wide range of plus size options for big and tall men. We believe that everyone should feel confident and comfortable in what they wear, and that's why we provide a variety of sizes and styles for our customers. Our Big and Tall collection includes clothing items from reputable brands that cater to larger sizes, such as Tommy Hilfiger, Polo Ralph Lauren, and Levi's. Our collection includes shirts, t-shirts, pants, jeans, jackets, and suits, all made with quality materials. We understand that every individual is unique, and we strive to provide clothing options that fit and flatter every body type. At CarterBritoShops, we're committed to providing our customers with excellent quality, stylish clothing that will make them feel and look their best.

At CarterBritoShops, we understand that finding the right size can be a challenge. That's why we provide detailed size charts on each product page to help you find your perfect fit. To use our size charts, start by measuring yourself or using a current measurement. Then, compare your measurements to the size chart provided. We recommend choosing the size that corresponds to your largest measurement, as it's easier to alter a garment if it's too big than too small. If you're unsure about which size to choose, our customer service team is always here to help. You can reach out to us via our website's chat feature or send us an email with your measurements and concerns, and we'll help you find the perfect size for you. Please note that we also offer a range of sizes, including plus sizes, to ensure that everyone can find something that fits and makes them feel confident. Thank you for choosing CarterBritoShops, and we look forward to helping you find your perfect fit!

Q: What payment methods do you accept and what is your policy on cancelled orders for bank transfers? A: CarterBritoShops accepts several payment methods, including debit and credit cards, PayPal, and bank transfers. If a customer opts to pay via bank transfer, they have up to three business days to make the payment. If payment is not made within this timeframe, the order will be cancelled and the items will be returned to stock. We recommend contacting our customer service team if you require any assistance with bank transfers. Q: Do you offer lay-bys and where can I find your terms and conditions? A: Yes, we do offer lay-bys for our customers' convenience. Our terms and conditions for our lay-by program can be found on our website's FAQ page, where you will find all related information and guidelines in detail. Q: Do you offer loyalty or reward points, gift certificates, or other incentives? A: Yes, we have a loyalty points program which allows our customers to earn points that can be redeemed for discounts on future purchases. Additionally, we offer gift certificates for those who wish to share our merchandise with friends and family. Join our mailing list to stay up-to-date on all our promotions and special offers.

At CarterBritoShops, we currently accept payments in US Dollars (USD) and Euro (EUR) for online orders. We do accept other currencies from India, Spain, Australia, Mexico and we are adding Countries every day. We also offer the option to pay with major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We strive to make the shopping experience as convenient and accessible as possible for our customers, so if you have any questions or concerns regarding payment methods, please do not hesitate to contact our customer service team for assistance.

Q: Can I use a gift card to make an online purchase at CarterBritoShops? A: Yes, you can use a gift card to make an online payment at CarterBritoShops. Simply enter the gift card code during checkout to redeem the balance. Please note that the gift card cannot be used to purchase another gift card. Q: Does CarterBritoShops accept Cash App and Venmo payments? A: Yes, CarterBritoShops does accept Cash App or Venmo payments. However, we are working out the kinks in regards to this. We are currently devising a policy on accepting those forms of payments. We also offer various payment options, including all major credit cards, PayPal, and Apple Pay. For in-store purchases, we accept cash payment as well. We strive to make the shopping experience easy and convenient for our customers, therefore we continuously improve our payment options.

Q: How long has CarterBritoShops been in business? A: CarterBritoShops has been in business for two years, providing high-quality clothing and accessories to our customers. Our Team is dedicated to providing a personalized shopping experience and outstanding customer service to each and every person who shops online at our store. Q: What makes CarterBritoShops different from its competitors? A: At CarterBritoShops, we pride ourselves on providing a unique selection of clothing and accessories that are both stylish and comfortable. We work hard to ensure that our customers feel confident and beautiful in everything they wear, whether they're running errands or attending a formal event. Our team is knowledgeable and passionate about fashion, and we're always happy to offer personalized styling advice and recommendations. Additionally, we strive to build relationships with our customers based on trust, honesty, and integrity, so you can shop with confidence knowing that we always have your best interests at heart. Q: Where does CarterBritoShops operate from? A:We are currently an online store with plans on offering curb side pick-up in the near future. Our corporate offices are located in the heart of Collingswood, New Jersey. We love being a part of this vibrant community, and we're dedicated to giving back by supporting local charities and organizations. Additionally, we have an online store so to allows customers from all over the country to shop our selection of unique and stylish clothing and accessories. We offer fast and reliable shipping, as well as hassle-free returns and exchanges, so you can always feel confident when shopping with us online.

Q: How do I sign up for CarterBritoShops email newsletter? A: To receive our email newsletters and stay up-to-date on our latest deals, promotions, and new arrivals, simply navigate to the bottom of our website and fill in the "Subscribe to our Newsletter" field with your email address. You'll receive a confirmation email once you've successfully subscribed. Don't forget to add us to your email contacts to ensure our newsletters don't get redirected to your spam folder! Q: Can I create a customer account with CarterBritoShops? A: Yes, you can create a customer account with us to streamline the checkout process, keep track of past orders, and receive exclusive discounts and offers. Simply navigate to the top right corner of our website and click "Sign In" to either create a new account or log in to an existing one. By creating a customer account, you also have the option to save your billing and shipping information for future purchases.

At CarterBritoShops, we value the trust that our customers place in us, which is why we are committed to protecting the privacy of their personal information. We collect and use our customers' information only with their consent, and we take steps to ensure that it is secure and confidential. Our privacy policy sets out the types of personal information that we collect from our customers and how we use, disclose, and protect that information. It also explains our customers' rights regarding their personal information, such as the right to access, correct, or delete it. We only share our customers' personal information with third parties when it is necessary for us to provide our services, such as to process payment or ship orders. Additionally, we may share information with our business partners and service providers to improve our services or to comply with legal requirements. Overall, our customer privacy policy is designed to put our customers' privacy first and ensure that their personal information is handled with care.

We take fraudulent activity very seriously at CarterBritoShops and our Lost Prevention team is here to help you with any concerns you may have regarding your cancelled order. You can contact our Lost Prevention team by sending an email to lostprevention@carterbritoshops.com with your full name, order number, and a detailed explanation of your concern. Our team will promptly investigate the issue and provide you with a resolution as quickly as possible. Please note that we may require additional information or documentation to complete our investigation. Thank you for trusting CarterBritoShops as your go-to clothing boutique and for your understanding in this matter.

We want you to be completely satisfied with your purchase from CarterBritoShops. If for any reason, you are not satisfied with your purchase, we offer free returns within 14 days of receipt. You will not be charged any additional fees. However, the item must be in its original condition with all tags attached and must be returned in the same packaging as received. We recommend using a trackable shipping method for your return shipment. Once we receive the item, we will process your return and issue a refund within 7-10 business days. Please note that refunds may take up to 14 days to appear on your bank statement. If you have any further questions or concerns regarding returns, please contact our customer service team at customerservice@carterbritoshops.com.

Yes, CarterBritoShops offer pre-orders on selected out of stock products. Customers can use the "Contact Us" form on the website to inquire about pre-ordering specific items. Pre-ordering allows customers to secure their desired item before it is back in stock and ensures they do not miss out on popular or unique products. A 50% non-refundable deposit is required for all pre-orders, and the item will be shipped out to the customer as soon as it is available. However, please note that pre-orders can take longer to arrive than regular orders due to product availability and manufacturing, but we will keep in touch with the customer regarding their pre-ordered item's status. CarterBritoShops prioritizes customer satisfaction and aims to provide the best shopping experience possible, including pre-order options for hot-selling items.

Yes, you can cancel an order at CarterBritoShops. If you wish to cancel an order, please contact our customer service team as soon as possible through the contact details provided on our website. You can also send us an email at [insert email address] with your order number and the reason for the cancellation. We will try our best to assist you in cancelling your order before it is shipped. If your order has already been dispatched, unfortunately, we won't be able to cancel it. In such cases, you may return the item(s) to us for a refund once you have received the delivery. For more information on our return policy, please visit our website. Our team strives to make your shopping experience at CarterBritoShops as smooth and enjoyable as possible, and we value your feedback and requests.

At CarterBritoShops, we offer a variety of discounts and promotional codes to our valued customers. Redeeming your discount code is easy and can be done at the check-out page during your purchase. When you are ready to check-out, enter the discount code in the designated field on the right side of the page and click "Apply." The discounted price will then be reflected in your order summary. Please note that some discount codes may have specific terms and conditions, including expiration dates and minimum purchase requirements, so be sure to carefully read the details of the discount before applying it to your order. If you have any issues applying or redeeming a discount code, don't hesitate to reach out to our customer service team for assistance. We want to ensure that all of our customers have a seamless shopping experience and enjoy the benefits of discounts and promotions whenever possible. Thank you for choosing CarterBritoShops for all your fashion needs!

Unfortunately, once your payment has been processed, we cannot make any changes to your order. This includes changes to the item(s) ordered, shipping address, or billing information. We recommend double-checking your order details before submitting your payment to ensure everything is correct. However, if you have any issues with your order, please reach out to our customer service team as soon as possible, and we will do our best to assist you. Our priority is to provide the best possible service to our customers, so please don't hesitate to contact us with any concerns.

Placing an order on CarterBritoShops.com is easy and convenient. Simply browse our online catalog to find the items you wish to purchase. Once you have made your selection, click on the item to view its product page, where you can select the size and color you want. Click "Add to Cart" to add the item to your shopping cart. When you are ready to complete your purchase, click on the shopping cart icon at the top of the page. Review the items you have added to your cart, and click "Check Out" to proceed to the secure checkout page. On this page, you will be prompted to enter your shipping and billing information, as well as your preferred payment method. After you have entered all the required information, double-check your order details and click "Place Order" to complete the transaction. You will receive an order confirmation email with the details of your purchase, including the estimated delivery time. We strive to process and ship all orders as quickly as possible, so you can start enjoying your new clothing items right away. If you encounter any issues placing an order on our site, don't hesitate to contact our customer service team for assistance. We are always happy to help you with your purchase and answer any questions you may have.

Yes, there is a daily credit limit for large orders at CarterBritoShops. Our credit limit is set at $5,000 per day for all online orders. This ensures that our clients can purchase the products they need while safely managing their finances. Please note that any orders exceeding this limit will be subject to individual approval by our credit department. If you have any questions or concerns regarding your credit limit, please do not hesitate to reach out to our customer service team for assistance. We strive to provide the best service and assistance to our clients while ensuring their financial well-being.

We apologize for the inconvenience caused by the decline of your credit card payment. The main reasons for this issue may be due to insufficient funds, a declined credit limit, or an expired card. Please ensure that your credit card information is up-to-date and that your account has sufficient funds. Additionally, we recommend contacting your bank to confirm that there are no blocks or restrictions on your card. If these steps do not solve the problem, please feel free to contact our customer service team for further assistance. At CarterBritoShops, we strive to ensure a smooth and hassle-free shopping experience for our customers and will do our best to resolve any payment issues promptly.

There are a few reasons why an order may be cancelled. First, if an item is out of stock or unable to be sourced from our suppliers, we may have to cancel the order. We always strive to have accurate inventory levels, but occasionally discrepancies can occur. Additionally, we may cancel an order if we detect fraudulent activity or suspicious payment information. If your order was cancelled, you should have received an email from us explaining the reason for the cancellation. If you have any further questions, please don't hesitate to reach out to our customer service team for assistance. At CarterBritoShops, we value our customers and strive to provide the best possible shopping experience.

There could be a few reasons why you're having trouble adding items to your cart. First, make sure that you've selected the correct size and quantity for the item you want to purchase. If you've done this and you're still unable to add the item to your cart, it's possible that the item is out of stock or currently unavailable. In this case, we recommend checking back at a later time or contacting our customer service team for assistance. Additionally, if you're experiencing any technical difficulties, such as a slow internet connection or an outdated browser, try refreshing the page or accessing our website from a different device. Our team is dedicated to providing the best shopping experience possible, so please don't hesitate to reach out for help if you need it.